Recent years have seen big changes in privacy legislation in many countries. The differences in privacy laws of countries or regions can make this a tricky realm to navigate. Having respect for people’s privacy rights as a guiding principle — a north star if you will — will go a long way towards helping you navigate the choppy oceans of privacy compliance.
When we interact and transact with our customers, we often ask them to tell us about themselves. Registration forms, surveys, transaction histories — these are all ways of gathering information. When we collect and store personal information about our customers, we need to be mindful of privacy.